Delivery information


  • Delivery of the Goods may take 2 (two) to 7 (five) business days, starting from the next business day after the execution of the Goods order, when the Goods order is delivered.
  • The delivery time of the Goods does not directly depend on the Seller, taking into account that the delivery time of the Goods may be affected by the selected goods, delivery method, delivery region and address, as well as the working hours of the relevant delivery service.
  • Enter Gauja will inform the Buyer if due to some unforeseen reasons it will not be possible to deliver the product on time.
  • When placing an Order, the Buyer has the opportunity to choose the most suitable way of receiving the Order of Goods:
    • DPD courier delivery
      The price:
      Free delivery in Baltic for orders 200 EUR.
      Delivery of the order to the DPD parcel terminal can be ordered if the goods do not exceed the specified dimensions (61 x 44 x 37 cm) and weight (up to 20 kg). Delivery of goods in Riga and Riga districts is provided on working days from 8:00 to 22:00. In other cities – from 8:00 to 18:00.
    • Delivery to Omina parcel terminals in Latvia, Estonia and Lithuania
      Price: Latvia 3.99 EUR; Lithuania 6.49 EUR; Estonia 6.49 EUR
      Free delivery in Baltic for orders 200 EUR.
      Delivery of the order to the Omniva parcel terminal is possible only if the goods do not exceed the specified shipment dimensions (39 x 38 x 64) and weight (up to 30 kg).


  • Delivery of the order is made only in the ways specified in the Online Store.
  • The buyer is obliged to check the correctness of the contact information before placing the order in order to avoid delays and misunderstandings when delivering the goods. Enter Gauja is not responsible for any delays or misunderstandings in the delivery of goods, if the delay or misunderstanding is due to inaccurate or incorrect information provided by the Buyer in the order form.
  • The risk of damage or loss of the product is transferred to the Buyer upon receipt of the order.
    Upon receipt of the Goods, the Buyer or his representative checks the conformity of the Goods to the ordered one and in case of non-conformity of the Goods, the Buyer shall immediately contact Enter Gauja.
  • The delivery time of the order depends on the location of the products, the delivery address and the availability of the product. The maximum delivery time for products in stock is 15 days.
  • Enter Gauja undertakes to deliver the Goods to the Buyer within the term specified in the product information. These terms do not apply if the Product is not available and the Customer is informed about the absence of the ordered goods.
    The buyer is also aware that in exceptional cases (Force majeure) the delivery of goods may be delayed.
    From the moment the order is handed over to the Courier, the courier company is responsible for the delivery of the shipment. At the time of delivery, the Buyer is obliged to review the condition of the shipment with the Seller or his authorized representative. If the Buyer signs the receipt documents (delivery notes), the package is considered to be in proper condition.
  • If you have not found the answers to your questions, please contact us by calling: +371 28658900, or by writing: and we will be happy to answer you.